DMJ Hair Return Policy:

Returns accepted if product is not as described such as the length, the texture, and the style that have been requested by the buyer.

All of the hair we sell is in its natural state of the donor if you would like to have a color outside of the natural state of the donor’s hair you have the option to bleach or dye the hair you purchase to the color of your choosing.

If you feel as though you have a reason to return the hair do not under no circumstance return the hair without speaking to a representative and receiving a return order number. The buyer has 7 business days from the time of receiving the order to notify the company if there is a problem.

We do not accept any hair that have been used, worn, alternated in any form or fashion such a cut, washed, bleached, dyed, hair oil or any type of chemicals. If we feel as though there’s a need for the hair to be returned up on receiving the hair 3 of our trained specialists will inspect the hair of any type of damage stated above. Any hair we accept back we will do an exchange and reimburse for the return shipping no refunds.